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Firms traditionally claim that they downsize (i.e., make permanent personnel cuts) for economic reasons,laying off supposedly unnecessary staff in an attempt to become more efficient and competitive. Organization theory would explain this reasoning as an example of the "economic rationality" that it assumes underlies all organi- zational activities. There is evidence that firms believe they are behaving rationally whenever they downsize; yet recent research has shown that the actual economic effects of downsizing are often negative for firms. Thus, organization theory cannot adequately explain downsizing; non-economic factors must also be considered. One such factor is the evolution of downsizing into a powerful business myth: managers simply believe that downsizing is efficacious. Moreover, downsizing nowadays is greeted favorably by the business press; the press often refers to soaring stock prices of downsizing firms (even though research shows that stocks usually rise only briefly after downsizing and then suffer a prolonged decline). Once viewed as a sign of desperation, downsizing is now viewed as a signal that firms are serious about competing in the global marketplace; such signals are received positively by key actors-financial analysts, consultants, shareholders-who supply firms with vital organizing resources. Thus, even if downsizers do not become economically more efficient, downsizing's mythic properties give them added prestige in the business community, enhancing their survival prospects.

The passage suggests which of the following about the claim that a firm will become more efficient and competitive by downsizing?

  • AFew firms actually believe this claim to be true.
  • BFewer firms have been making this claim in recent years.
  • CThis claim contradicts the basic assumption of organization theory.
  • DThis claim is called into question by certain recent research.
  • EThis claim is often treated with skepticism by the business press.
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正确答案: D

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