Airline Representative: The percentage of flight delays caused by airline error decreased significantly this year. This indicates that airlines listened to complaints about preventable errors and addressed the problems. Although delays caused by weather and other uncontrollable factors will always be part of travel, preventable delays are clearly decreasing.
Which of the following most clearly points to a logical flaw in the representative 's reasoning?
【选项】Airline customers might not believe that particular delays were caused by uncontrollable factors rather than airline error